Enhance your customer service with web-based eresource ERP

Role of ERP Software in Customer Service:

With the usage of web-based eresource ERP, organizations have been able to enhance their customer service tremendously. As Internet technology is becoming an indispensable medium for the existence of any business, it is not necessary to emphasis the important of web-based ERP application.

With the deployment of web-based eresource ERP system, users become infinitely more responsive to the needs of both their customers. This intelligent enterprise application system provides job status reports over a secured web site and makes it easy for clients of the organizations’ users to place or modify orders and releases via the Internet.

eresource ERP enables quick response from clients and it helps the organization to take timely decision and action pertaining to the particular decision without losing any valuable time. The beauty of working with eresource ERP system is that it provides information over the web any time of the night or day, eliminating unanswered calls and phone tag – that results in improved customer service.

With eresource ERP in place, the answers to a customer’s common grievances now can be solved anytime the customer wish to, provided having an Internet connection and a personal computer.

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A clear advantage of eresource web-based ERP solution is that apart from the users from the different branches and location and also other customers, remote users like company executives and sales representatives can also access the company system with any browser, which is much more convenient than going through terminal-based Services. And easy and quick implementation method of eresource ERP also makes this solution as most preferred and reliable ERP application in India today.

Though you may have come across some suggestions on other ERP packages too, selecting the right one is crucial. What is to be understood that a web-hosted solution ensures a lower outlay and predictive spread of cost over time. You have a substantial saving in cost that can be better invested in your business process.

Web-based eresource ERP removes your worry about the new functions and features. When you deploy the eresource ERP in your company, you can start using it from day one. eresource ERP solution are like off-the-shelf software. This web-based ERP application is going to be the real player your for the success of your business strategy which ultimately can bring anticipated return on investment (ROI) without any concern and worries.

Apart from the above points there is also another reason for companies to implement the most effective web-based eresource ERP system. The reason being that is that just keeping customers happy by offering personalized service will not have any effect if the operating efficiency of the company is poor. In order to improve efficiency and to have better information integration, companies should have an effective Web-enabled ERP system in place.

An efficient and well-implemented ERP system like eresource ERP can raise the productivity to unprecedented levels.

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eresource ERP – Big Advantage for Small Companies

eresource, India’s leading web-based ERP solution is developed with keeping Indian small scale industries in mind. With eresource ERP for small companies are finding the value in project management solutions within their ERP platforms. This includes many medium and small manufacturing companies as well as construction companies.

Undoubtedly eresource has become the first choice for majority of SMBs in India and it has established as the most popular integrated solution that help keep track of everything from major initiatives to everyday client requests.

The big advantage of eresource ERP solution is that it has its fingers in all aspects of running a business; its benefits are myriad and go beyond tangible cost reductions. eresource can improve an organization’s customer service and response time when solving issues. It can solve issues of interoperability among multiple manufacturing locations. It can standardize and accelerate manufacturing processes in all of a company’s manufacturing sites.

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eresource ERP can streamline a manufacturer’s order-fulfillment processes and can facilitate connecting with partners’ and suppliers’ enterprise systems. Our ERP system also can help an organization maintain compliance with government regulations, from hiring practices to environmental laws.

Case studies in organizations that have implemented eresource ERP reveal a variety of different business-specific benefits. One of the case studies revealed that by replacing legacy systems with an our web-based ERP system, one manufacturing company has reduced its inventory levels by 30 percent, reduced its warehouse space requirements by 38 percent, improved its month-end close process by five days and increased sales by 100 percent without hiring new employees.

With web-based eresource ERP in place, all manual processes are automated, production scheduling is more efficiently managed and inventory is more accurately assessed. Also, business performance can be measured in a much more holistic fashion than ever before. This gives executives real-time visibility into all business processes, enabling them to make better strategic decisions. In short, with eresource ERP packages, all small and medium companies can compete more aggressively in global markets.

eresource ERP system can also deliver significant improvements in other areas, enhancing many non-financial processes such as payroll, quality control, resource allocation and scheduling for project management teams, supplier relationship management for purchasing and procurement departments, and training and time and attendance tracking for human resources groups.

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eresource ERP Offers Free Customization and Implementation

Free Customization and Implementation of ERP

Although ERP customization seems to be a costly affair and caused problems with each upgrade, with the introduction of eresource’s powerful ERP system, lessons have been learned and customization and implementation of ERP system has become an easy method. eresource could customize your ERP system without compromising your strategic business processes. Our efficient implementation team can effectively manage any customization with appropriate project management, that too free of cost during the current financial year.

When an ERP system is selected the heavy implementation cost is always a concern for worry for most of the organizations. To enable all type of companies to escape from these concern eresource has come out without a novel idea to carry out all implementations free of cost for the next one year.

Some companies that still using a legacy system that is no longer supported or their existing system has outgrown its usefulness because of more complexity and volume of transactions. In this scenario the IT department must able to convince management that a new ERP system is needed to stay competitive or will generate significant ROI.

The reason why some organizations still managing with their outdated legacy system is that they are reluctant to spend the money on new ERP systems due to cash crunch and when there seems to be more pressing needs. Organizations are also fearful of a failed implementation. However, eresource ERP eliminates all these concerns. Because neither eresource ERP expensive nor has any implementation hassles. These elements are the one of the main highlight of our web-based ERP that has been widely accepted by in Indian ERP market.

Some companies do not like to change their existing ERP system, and reluctantly live with the inefficiency and ineffectiveness of their old system. These systems could be upgraded to meet the current requirements. eresource ERP system is capable to help and customize these systems provided there are recommendations from the existing users. It will be a big setback for the companies if they do not extend the useful life of an upgrade ERP system from eresource that can improve business process, third party solution, customization, integration workflow and business intelligence and reporting tools.

Once again we wanted to remind you that with eresource, you will be able to extend the useful life of your ERP system. And implementing a whole new eresource ERP system is the best opportunity for business process improvement. This is the right time to improve business process and implement our new ERP system. So if you have confidence in the future, now would be a good time to retool your processes and systems. And the plus point is eresource offers an absolutely free erp implementation during this current financial year. So don’t wait any more. Call us now. We will be at your service, always.

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eresource ERP can make your business rhythm steady

ERP for Business Growth

When your business process doesn’t bring you a satisfied result and that ultimately gives you sleepless nights, you have to find ways that can lead you to a promising future. Many companies that were going through this kind of a bad phase have implemented eresource ERP and found their business rhythm going well.

Eresource ERP system will help your managers make sure that functioning of every department and branches are interlinked with each other and there is no information loss. Information loss can result in wrong decision making and that is the one of the most frustrating aspects or running a business.

It doesn’t matter what kind of industry you are running, eresource ERP system can make sure that all of your data is in one central location that everyone can access. The logistical advantages behind eresource ERP is that it is designed to reduce costs overall and allow the data flow between single departments or international offices to move smoothly and in real time for better processing. It can also help with the analysis of design engineering, streamlining purchasing functions, managing the basics and advanced functions of bill of materials, three-way matching of purchase orders, inventory, and costing, reports and all accounting function.

eresource ERP system is very effective for companies looking to streamline the current process by either trimming it or making it faster and less bulky. Eresource ERP for business growth determine how they want to label or identify version numbers of their products. Other advantage of eresource ERP system is the security features that are built into the software. They are designed to protect the company from industrial espionage and other outsider crime as well as insider crime such as embezzlement.

Other advance of eresource ERP system is it very cost effective and affordable ERP to even very small organizations. As you all know that in this economic conscience society organizations of all types want to reduce their manufacturing costs. By streamlining the data flow and a transparent working system among the employees of an organization can bring tremendous changes in the whole organization and its business process.

Eresource ERP will allow employees to view all of the information pertinent to do their jobs, they will be able to provide customers with quicker answers and waste less time trying to figure the answer out, saving the company valuable time and money and allowing the employees to work more efficiently.

Another advantage about eresource ERP is that it unifies a company, it allows the customer service team to understand the financial background for a client or to check if there is stock in the warehouse. It allows the warehouse to update the system of whether something is in stock or not, without having to send emails or documents. It minimizes inventory time.

But one warning before you implements eresource ERP solution. ERP insists change. But the main problem is people normally don’t like to change the way they do their jobs. Change today for a better tomorrow. That should be your success mantra.

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Go for an ERP that can bring attractive ROI

ERP and ROI:

During our deliberation about ERP with some of our clients we have came across questions raised on the necessity of an ERP system. They can’t be blamed for their doubts. Because their organizations typically have software systems that performed much of the component functions of ERP. In this case it is our duty to make them understand the functioning of web-based eresource ERP system and what makes our system different from a standalone system.

The integrated eresource ERP software provides a degree of interoperability that was difficult and expensive to achieve with standalone, custom-built systems. eresource’s web-based ERP serves many industries and numerous functional areas in an integrated fashion and automate operations from supply chain management, inventory control, manufacturing scheduling and production, sales support, customer relationship management, financial and cost accounting, human resources and almost any other data-oriented management process.

Web-based ERP systems have become increasingly prevalent in almost all major industries and it is gaining wide acceptance among Indian SMBs.

Being the most affordable ERP system available in India today, it is not a surprise that the usage of eresource ERP is growing rapidly. With a cent percent success rate in implementation eresource is becoming the first choice for organizations looking for substantial return on investment (ROI) though their enterprise system.

With eresource, business operations have become much easier. For example, when a salesperson enters an order in the field, the transaction can immediately flow through to other functional areas both within and external to the firm. The order might trigger an immediate change in production plans, inventory stock levels or employees’ schedules, or lead to the automated generation of invoices and credit evaluations for the customer and purchase orders from suppliers.

Every growing organization must realize that ERP systems have become the most significant IT investment for most companies in their capital budgeting. It is the business category that plays a very important role in choosing the right ERP and the successful implementation. Because of the specific features of resource ERP system, it is expected to go well with majority of the business process.

eresource is being implemented successfully in major industrial segments and there is no concern about its functionality and module compatibility. Numerous case studies conducted successfully proves eresource ERP is one of the best enterprise software solution available in Indian market today.

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eresource, the ultimate ERP system for small businesses

ERP for Small Businesses

The Enterprise Resource Planning – ERP solution is affecting business activities in a big manner. Today all major and small organizations are rightly thinking of enhancing their operational methods with ERP system. But the important factor why many small business houses are hesitant to implement this marvelous technology is due to high cost involved in it.

What we are trying to emphasis these organizations are that you need not worry about the big fund required to invest in an ERP infrastructure and other elements such as software right and implementation expenses. With web-based ERP solution you will be opting for the hosted software model which will be software-as-a-service-model.

Going for this option you will be hosting your software on server provided by eresource in our place and we will ensure that you will be able to use the software over the Internet. You will able to access any information related to your business from anywhere at any time using a net connection. Understanding the requirement of small businesses we have designed our solution to suit your needs and budget.

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Here we give you a brief description about how your business can benefit with the usage of eresource ERP.

  • Cost-effective: With the manual operations most of your business tasks are getting duplicated and your business is becoming an expensive affair. Once eresource ERP solution is in place, duplication is eliminated. Work becomes faster, and information stored in a central place can be made available to the departments which need it.
  • Centralized controls system: With all the branches/departments/sections using eresource system, it is possible to have tight controls on each process. The systems make users accountable for their delays and take decisions in time to avert cost escalations or schedule delays.
  • Quality control: eresource ERP facilitates you to have quality check level for every process and holds people responsible for it in a transparent manner. This improves your product quality.
  • Wastage control: Our system helps you identify areas which lead to wastage of raw material and labour. You can then take steps to reduce the wastage and bring the project under control.
  • Facilitates management decisions and control: eresource ERP system provides easy and better access to information and data which helps the management get up-to-the-minute information. This facilitates the decision making and brings in better management control across the organization.

Shying away from usage of technology solution won’t do any good for you. As a matter of fact all organizations, even the smallest, have to look at this optimistically. Most ERP system in general and eresource in particular is a business management information system that can contribute a lot of benefits to a growing business process. eresource ERP provides a free demonstration of its technology to anyone who wishes to a look at it. Call us (+91 22 41118000) or write to us today if you still have any doubt. eresource will be at your service anytime and anywhere.

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‘Real-time’ inventory system in eresource ERP is ‘real’

When we talk of real-time inventory system, there may be some eyebrows raised and questions asked about the existence of a ‘real’ real-time inventory system in ERP. But without any hesitation we can assure our customers that eresource ERP is a genuine manufacturing ERP system with a ‘real’ real-time inventory module.

eresource ERP system has been developed with all the needs of a process manufacturing unit in mind. In a process manufacturing organization receiving raw material “just-in-time’ is an important factor. Profit of the product also depends on being able to sell them immediately with certainty as to the cost of what has been produced, based on the cost of materials consumed and the added-value of the manufacturing process.

What is the most important matter concerning an efficient ERP system is managing the cost. Managing costs is a critical requirement of ERP implementations, and delaying cost adjustments disables that needed benefit. Eresource ERP provides its customers with a efficient way of managing the costs through its system.

In today’s business environment, Real-Time Inventory has been termed as a very important requirement. However, unlike eresource ERP, all the ERP systems are not capable of doing this work efficiently. For any manufacturer, inventory is placed on-hand both via purchase and via manufacture. The working method for inventory also differs depends on varies manufacturing industries. For example the discrete manufacturer making large runs to stock has ample time to record all costs after the production run completes, and before delivery where as the process manufacturer like Food and Beverage industry is usually making to order for same day delivery.

The real-time inventory can become only real when it includes the updating of costs as well as quantities. Eresource ERP has been doing this for years that continually evolve to meet the most discerning requirements of the modern industry.

eresource’s web-based ERP system scores in many ways. In eresource ERP, any Inventory item, or Item type, can have its valuation method set independently. Irrespective of the valuation method set for an item, eresource maintains all the values for all valuation methods for every item. When all valuation methods are maintained for all items, it is possible to change the valuation method for any item if required, and eresource will automatically calculate and post the adjusting journal to the Inventory Control Account in the General Ledger. If the Standard Cost is changed, eresource will post that valuation change also to the General Ledger.

eresource ERP, has the ability to automatically update data between related process and functions. The beauty of eresource ERP system is that information updating happens instantaneously. So you get up-to-the-minute information at your fingertips through our effective web-based ERP system.

The data entered in the eresource ERP system instantly can be viewed by all the users on-line and in real-time. All the members of the organization have access to the same information for planning and control purposes. This can facilitate more consistent planning and control, in contrast to many other ERP systems.

Moreover, the firm can show a single image to the outside world. Rather than receiving different documents when a firm deals with different branches or plants, a single common view can be presented to the world; one that puts forth the best image.

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eresource ERP HRM improves employee collaboration, business processes

When an organization deploys ERP solution expectations are bound to run high as all the manual processes are automated, production scheduling is more efficiently managed and inventory is more accurately assessed. We have time and again emphasized the objectives of eresource ERP. Our prime objective is to give the effective Midmarket ERP solution which after implementation can measure the business performance more holistic fashion than ever before.

Our system gives executives real-time visibility into all business processes, enabling them to make better strategic decisions. In short, with eresource midmarket ERP system company can compete more aggressively in global markets.

Implementation of eresource ERP can reduce costs in three primary categories such as inventory costs, manufacturing operating costs and administrative costs. Our system has its fingers in all aspects of running a business; its benefits are myriad and go beyond tangible cost reductions. It can improve an organization’s customer service and response time when solving issues. It can solve issues of interoperability among multiple manufacturing locations. It can standardize and accelerate manufacturing processes in all of a company’s manufacturing sites. It can streamline a manufacturer’s order-fulfillment processes. It can facilitate connecting with partners’ and suppliers’ enterprise systems.

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The biggest advantage of eresource ERP is that it is fully web-enabled ERP solution. eresource allows software capabilities to be easily connected and reused, making it quicker and cheaper to assemble, deploy and sustain enterprise-grade technology. With eresource, organizations can more quickly adapt to changing business processes. Several midmarket enterprises have already implemented eresource ERP started enjoying the benefits out of it.

The latest and greatest thing to hit midmarket ERP is on-demand delivery of ERP applications. eresource ERP also offer on-demand in addition to filtered ERP options. Filtered ERP or subscription-based pricing of eresource ERP solution will be particularly appealing to midmarket organizations with minimal IT budgets and on-site resources. They can also help organizations react more quickly and with less disruption to structural changes within the company and changes in the market.

What is to be cautious about the selection of an ERP system is, before you commit to any ERP system, you should first evaluate the system such as what your organization needs and wants to accomplish with its ERP strategy. The outcome of this evaluation will help you determine which applications and what kind of functionality your organization requires as well as go a long way toward easing the implementation

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ERP implementation: Decision-makers must take the right decision

ERP implementation: Decision-makers must take the right decision

Even in today’s Internet era, there are companies that work on paper based management systems like books and registers or spreadsheets applications such as Excel and in some cases using customized stand alone software developed internally or installed by an outsider. If your business is a newly established one, the above facilities will help you up to an extent till some expansion happens in the business process.

The real challenged faced by business houses today is the management of huge and tremendously growing information data, whether it is financial transactions data, inventory data, production information, vendor data, employee database or even emails. Inappropriate management of this information data can have serious business implications; like incorrect invoices leads to delayed payments from customers or taxation issues; wrong inventory levels lead to hassles at production bays; overstock locks up much needed working capital; inappropriate production schedules lead to wasted man-hours, delayed productions and deliveries degrade customer satisfaction levels etc. This all will eventually affect the growth of business process in an organization.

Indecision among the decision makers is the one of the most common problems found during the ERP implementation. In some cases people at the management level users at the other employee level can’t take a right decision about an ERP implementation. Improper training also leads to incorrect usage or no usage of an ERP project. Finding a suitable ERP and its training methods are very important for a success of an ERP project. eresource ERP with its successful implementation method as well as excellent training session to the users had made its stamp the field. When an organization decided to go for web-based ERP solution, it is turning to path of a successful business solution.

It is also fact that in normal course the ERP being a magic mantra, some companies have different experiences with it. The reasons can be manifold. What everyone should realise about ERP system is that and there are no conclusive reasons which can be singled out for the success/failure of an ERP deployment. There may be numerous reasons for the failure of an ERP implementation. Therefore there companies must do proper revaluation of an ERP system that is being planned. We are sure if you have done the evaluation in a proper manner there will be hardly any reason that could make your ERP implementation a failure.

Number of case studies conducted on eresource customers have revealed that all have been benefited financially by improving efficiencies. eresource ERP System enabled automation expedited tasks like preparation of customer quotations, multi-tax invoices, accounts reconciliation etc.

Our ERP solution permit organizational standardization across different locations. As a result, those locations with substandard processes can be brought in line with other more efficient processes.

Moreover, the firm can show a single image to the outside world. Rather than receiving different documents when a firm deals with different branches or plants, a single common view can be presented to the world; one that puts forth the best image.

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Web-based ERP Solution is best suited for Small and Medium Enterprises

Web-based ERP Solution is best suited for Small and Medium Enterprises

Lately many organizations started realizing that the enterprise resource planning (ERP) systems they implemented have come to a point where these systems are no longer providing the projected benefits. This is because the business models are rapidly changing and evolving to exploit the Internet as a business and commerce tool. However, too few organizations have recognized that the benefits of an ERP system can increase beyond the initial implementation and as a result they have not properly planned for the application’s full life cycle.

As the technologies of eBusiness and ERP converge, effective ERP systems like eresource ERP will be a critical component to an enterprise’s success. For eBusiness system to be truly effective they must be applied to a web-based ERP solution like eresource, so that enterprises can take advantage of increasingly Web focused business processes in the future.

Enterprises must fully understand the options available to them in order to invest in improving ERP usability and effectiveness. eresource ERP system offers broad functional coverage, vertical industry extensions, a robust technical architecture, training, documentation, implementation and process design tools, product enhancements, global support and an extensive list of software services and technology modules like CRM, SCM, BI, etc.

What the decision-makers must realize is that no industry remains unaffected by the changes created by the explosive development of the Internet. As the reality of enabling seamless web-based collaboration between companies and their customers and suppliers becomes more of a reality each day, ERP applications are poised to play a pivotal role.

Small and medium-sized businesses are the major beneficiaries of ERP system and they are the main force that pushed the ERP growth in India. Inflexibility of earlier ERP systems from SAP, Oracle and PeopleSoft pushed the customization drive. Customers are moving from best-of-breed to a best-for-business approach, implying that they prefer extensions to their existing ERP for applications like planning and optimization, business intelligence and knowledge management. This has resulted in emergence of eresource ERP, an effective web-based ERP packages.

The requirements of each company differ in terms of standard industry practices and unique practices. eresource ERP system caters to every need of an organization. The system is integrated with componentized solutions with standard modules and specific functionality to address the unique process.

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