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The No-Code AI CRMBuilt Into Your ERP.
eresource CRM, powered by the NO-CODE framework, implements up to 3× faster than traditional CRM software — leads, pipeline, quotations, orders, service and campaigns in one platform, connected natively to your ERP so a won deal becomes an order, an invoice and a delivery without re-entry. AzaaleaGPT AI scores every lead, flags every at-risk deal, and tells your team who to call today.
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Why eresource CRM?
Not a Bolt-On. A CRM born inside your ERP.
CRM software usually lives in a silo — sales in one system, orders and invoices in another. eresource CRM is different: built on the same NO-CODE framework as the eresource ERP suite, so leads, pipeline, quotations, orders, service tickets and campaigns share one database with inventory, billing and finance. A won deal becomes a sales order, an invoice and a delivery — with zero re-entry and zero sync failures.
The NO-CODE framework means your CRM adapts to your sales process — pipelines, stages, approval flows and fields configured visually, implemented up to 3× faster than traditional CRM rollouts. It powers sales teams across manufacturing, trading & distribution and construction & contracting businesses in India, the UAE and 25+ countries — with AzaaleaGPT AI working every pipeline from day one.
- ✔ Lead to quote to order to invoice — one platform, zero re-entry
- ✔ NO-CODE workflows — implemented up to 3× faster
- ✔ Built for manufacturing, trading, construction & service sales
- ✔ Powered by AzaaleaGPT AI for smart selling decisions
on One Platform
If You Sell It, Quote It or Service It,
eresource CRM Is Built for You.
Not a generic contact manager. A NO-CODE CRM with industry-specific pipelines, quotation formats, follow-up cadences and service workflows pre-configured — and connected natively to your ERP.
Don't see your industry? We very likely serve it.
Talk to a CRM Specialist →Every Module Your Sales Team
Needs to Win.
From first enquiry to repeat order — leads, pipeline, quotations, campaigns, service and analytics in one NO-CODE CRM, natively connected to your ERP.
Lead & Enquiry Management
Capture every lead from every source — and never let one go cold.
- Web, email, WhatsApp & portal lead capture in one inbox
- Auto-assignment by territory, product or round-robin
- AzaaleaGPT lead scoring — hot, warm, cold ranked daily
- Duplicate detection and enquiry source tracking
- Follow-up cadences with automatic reminders
Contact & Account 360°
Every customer's complete story on one screen.
- Full timeline — enquiries, visits, quotes, orders, invoices, tickets
- ERP-native data — live outstanding, credit status, order history
- Org mapping — multiple contacts, roles and branches per account
- Documents & agreements attached to the account
- Segmentation tags for campaigns and pricing
Sales Pipeline & Deals
A visual pipeline your team actually uses.
- Drag-and-drop stages configured to your process — NO-CODE
- Weighted forecast by stage, owner, territory and month
- Deal-risk flags from AzaaleaGPT — stalled and slipping deals surfaced
- Competitor & loss-reason tracking on every deal
- Approval workflows for discounts and special terms
Quotation & Sales Order
From quote to confirmed order — without leaving the CRM.
- Professional quotes with your formats, taxes and price lists
- Versioning & revisions with change history
- One-click conversion — won quote becomes an ERP sales order
- Live stock & ATP check from ERP while quoting
- e-Sign ready acceptance links for customers
Marketing & Campaigns
Run campaigns that feed the pipeline — and prove it.
- Email & WhatsApp campaigns with templates
- Segmented lists from live CRM + ERP data
- Landing-page & form lead capture into the CRM
- Campaign ROI — enquiries → deals → revenue attributed
- Drip sequences for nurture and reactivation
Service & Ticketing
Keep customers after you win them.
- Ticket capture from email, WhatsApp and portal
- SLA timers with escalation rules
- AMC & warranty tracking linked to ERP invoices
- Field service visits scheduled and closed on mobile
- CSAT feedback after every closure
Field Sales Mobile App
Your reps sell from the road — the CRM keeps up.
- Geo check-in at customer visits with notes and photos
- Beat & journey plans with day summaries
- Quote on the spot with live price lists and stock
- Payment collection recorded with digital receipt
- Works offline — syncs when back online
Analytics & AzaaleaGPT AI
Ask your pipeline anything. Act before problems grow.
- Sales dashboards — funnel, conversion, velocity, territory
- AzaaleaGPT daily brief — who to call, which deals need rescue
- Churn prediction from order-pattern changes in ERP data
- Conversational BI — plain-English questions, instant answers
- Manager scorecards by rep, team and region
Why eresource CRM OverEvery Other CRM Software?
CRM + ERP — One Platform, One Truth
Standalone CRMs stop at the won deal — then someone re-types everything into the ERP. eresource CRM shares one database with the eresource ERP suite: a won quote becomes a sales order, an invoice and a delivery instantly. Your reps see live stock, credit status and outstanding while they sell. No connectors, no sync failures, no duplicate customer masters.
Zero Re-EntryNO-CODE — Implemented 3× Faster
Traditional CRM rollouts drag for months of customisation. eresource CRM is powered by the NO-CODE framework — pipelines, stages, fields, approval flows and print formats configured visually by your admin, not coded by consultants. Businesses go live up to three times faster, and change the CRM themselves as the sales process evolves.
No-Code FrameworkAzaaleaGPT — Your AI Sales Coach
AzaaleaGPT scores every lead hot/warm/cold, flags deals that are stalling before they die, builds each rep's daily call list, and answers plain-English questions like “which territory's conversion dropped this quarter and why?” Sales intelligence that works from day one — not after a year of data science projects.
AI-PoweredTrue Customer 360° — Including Money
Most CRMs show activities and emails. eresource CRM shows the full commercial truth: every enquiry, visit, quote, order, invoice, payment, overdue amount and service ticket on one timeline — because the CRM and the ERP are the same system. Your rep walks into a meeting knowing exactly where the account stands.
ERP-Native 360°Quote to Cash, Without the Gap
Quotes built in the CRM use your real price lists, taxes and live stock availability from ERP. Discount approvals route through NO-CODE workflows. A won quote converts to a sales order in one click — and billing, delivery and receivables follow in the same platform. The quote-to-cash cycle has no gaps for revenue to leak through.
Quote → Order → InvoiceField Sales That Works Offline
Geo check-ins at customer visits, beat plans, on-the-spot quotations, payment collection with digital receipts — all from the mobile app, and all working offline for reps in low-signal territories. Managers see live visit coverage and day summaries without calling anyone.
Mobile · Offline-ReadyWhatsApp, Email & Telephony Built In
Sell where your customers actually talk. WhatsApp and email conversations land in the lead timeline, campaigns go out on both channels, and click-to-call with call logging keeps every conversation on record. No third-party plug-ins to buy and stitch together.
OmnichannelService & AMC — Keep What You Win
Retention is where CRM pays for itself. Tickets from email and WhatsApp, SLA timers with escalations, AMC and warranty tracking linked to actual ERP invoices, field service visits closed on mobile, and CSAT after every closure — the after-sales side most CRM software treats as an afterthought.
Service · AMC · SLAUnlimited Users — Flat Fee
Per-seat CRM pricing punishes growth — so companies license only managers and the data dies. eresource CRM is flat-fee with unlimited users: every rep, every branch, every service engineer works in the system. Complete data, complete adoption, predictable cost.
No Per-Seat PricingYour Entire Sales Operation.
In Every Rep's Pocket.
Deals aren't won at desks. Reps are at customer sites, in showrooms, on the road. eresource CRM Mobile puts the full pipeline in every rep's pocket — Android and iOS, working offline in low-signal territories.
- 📍
Visit check-in with geo & notes
Check in at the customer's location · Log meeting notes and photos · Next-step and reminder set before leaving the parking lot
- 🧾
Quote on the spot
Live price lists and stock from ERP · Discount approval requested in-app · Quote PDF sent on WhatsApp before you leave
- 💰
Collection & follow-up
Outstanding visible per account · Payment recorded with digital receipt · Overdue accounts flagged before the visit
- 🤖
AzaaleaGPT on mobile
Today's priority calls ranked by AI · Stalled-deal rescue prompts · "Customer hasn't ordered in 60 days" nudges
📍 Visit Check-In · 09:40
Apex Industries · Met: Purchasing head · Discussed annual rate contract · Next: send revised quote by Fri
🧾 Quote Sent · 11:05
QT-2214 · ₹6.4L · 14 items · Live stock verified · Sent on WhatsApp · Follow-up auto-set for Monday
⚠ Deal Risk · 12:30
Meridian Corp deal (₹12L) idle 11 days — decision date this week. AzaaleaGPT: call the technical evaluator today.
🤖 AzaaleaGPT · 14:00
3 accounts on today's route haven't ordered in 60+ days. Reactivation scripts ready in the app.
🤖 AzaaleaGPT
Win Meridian this week: decision-maker active on your last email 2h ago — call now.
Your AI Sales Intelligence.
Cold Leads. Stalled Deals. Silent Churn. All Caught Early.
AzaaleaGPT watches your entire pipeline — every lead, deal, quote and account — scores what matters, and hands each rep a ranked action list every morning. Sales management that runs on evidence, not gut feel.
Deal Risk Radar — Days Since Last Touch
| Today's AI Actions | Account | Win Probability | Action |
|---|---|---|---|
| Rescue call | Meridian Corp · ₹12L | Call evaluator now | |
| Close push | Kappa Foods · ₹4.6L | Demo at 3 PM | |
| Reactivation | Sigma Retail · dormant | 60-day win-back |
AzaaleaGPT: Zenith Mfg (₹9.8L) — your champion hasn't replied in 14 days while their order volume in ERP dropped 22% this quarter: churn signal, escalate to a director-level call. Meridian Corp decides this week — the technical evaluator opened your proposal twice yesterday; call before 5 PM. 3 dormant accounts on today's routes have reactivation scripts ready.
Lead Scoring
Hot, Warm, Cold — Ranked Daily
Every lead scored from behaviour, source, profile and engagement — so reps spend mornings on the leads most likely to close.
Deal-Risk Alerts
Stalled Deals Surfaced Before They Die
Days-since-last-touch, ghosting champions, slipping decision dates — flagged with a recommended rescue move, not just a red dot.
Follow-Up Intelligence
Each Rep's Day, Ranked by AI
A morning action list per rep — who to call, which quote to chase, which visit to prioritise — built from live pipeline evidence.
Churn Prediction
Silent Churn Caught in ERP Data
Order-pattern drops, shrinking basket sizes and payment-behaviour changes in ERP data trigger win-back plays before the customer is gone.
Conversational BI
Ask Your Pipeline Anything
"Which territory's conversion dropped this quarter and why?" — answered in plain English from live CRM + ERP data, instantly.
Flexible Packages
ERP Packages Built for Every Scale
Choose the package aligned with your manufacturing scale, operational
complexity, and growth plans.
Starter
Small Sales Teams
Single team · Core CRM
Contact for Pricing
Core Features
- Lead & enquiry management
- Visual sales pipeline
- Quotations with your formats
- Email integration
- 30-day free trial
Professional
Growing Sales Teams
Multi-team · Field sales
Contact for Pricing
Everything in Starter, Plus
- Field sales mobile app (offline-ready)
- WhatsApp campaigns & inbox
- Territory & beat management
- Discount approval workflows
- Service & ticketing with SLA
Advanced
Established Companies
Multi-branch · CRM + ERP
Contact for Pricing
Everything in Professional, Plus
- AzaaleaGPT AI full access
- Lead scoring & deal-risk alerts
- Quote → ERP order in one click
- Live stock, credit & outstanding in CRM
- Analytics & BI dashboards
Enterprise
Groups & Multi-Country
Multi-entity · Unlimited users
Contact for Pricing
Everything in Advanced, Plus
- Multi-entity: India + UAE + GCC
- Multi-currency pipelines & quotes
- Custom No-Code workflows at scale
- Dedicated success manager
- 24×7 SLA support
Real Results & See the Product in Action
Product Brochure
Learn how eresource CRM Software helps manage leads, track sales pipelines, streamline customer interactions, and improve sales performance with real-time insights and automation.
Trusted by Industrial and Manufacturing Businesses
We are extremely happy to be associated with eresource. They have done an excellent job by providing us a fantastic ERP system. Right from the beginning we knew that we have made the right decision in choosing eresource.
Our company is using eresource ERP for the last six years and it make us happy that we have an effective enterprise solution in place for all our business processes. The visibility of information is helping our managers to take timely decisions.
🤝 No-Code AI CRM · 20+ Years · 500+ Companies · 25+ Countries
Ready to See a CRM That's
Born Inside Your ERP
— Not Bolted On?
Leads. Pipeline. Quotations. Orders. Campaigns. Service. AzaaleaGPT AI. NO-CODE setup — live up to 3× faster than traditional CRM. Unlimited users, flat fee. Free 30-day trial.
- ✓ Lead → quote → order → invoice, one platform
- ✓ No-Code workflows · 3× faster rollout
- ✓ AzaaleaGPT AI from day 1
- ✓ 20+ years · 500+ companies · 25+ countries
- ✓ Unlimited users · Flat fee
What are the salient characteristics of eresource CRM?
Core features include contact management, lead management, sales management, marketing automation, customer service, reporting & analytics, and seamless integration with ERP and other business systems.
Why should we use eresource CRM?
eresource CRM provides businesses with complete customer visibility, enables faster deal closure, automates repetitive tasks, improves team collaboration, and delivers AI-powered insights for smarter decision-making.
How much does it cost to implement eresource CRM?
Pricing depends on the number of users and the features you select. We offer flexible plans starting from Starter through Enterprise, ensuring cost-effectiveness regardless of organization size.
When is eresource CRM necessary for a business?
CRM becomes essential when managing customer relationships manually becomes inefficient, sales teams can’t access customer data easily, or you need better visibility into sales pipelines and performance.
How long will implementation take?
eresource CRM, built on Azaalea AI platform with Low Code/No Code capabilities, can be implemented and customized 3x faster than traditional CRM software — typically in 30-60 days.
Can eresource CRM integrate with our existing ERP?
Yes, eresource CRM has native integration with eresource ERP systems and supports API-based integration with third-party ERP and business systems.