We have learned how one can login to the eresource Web-based ERP solution and the master module to create multiple companies, multiple branches under one company and multiple warehouse under one branch, etc. Now let us turn our focus to the ERP Sales Module. You will agree that Sales is the most important aspect concerning any business. No business can witness success unless the company treats their customer as a God. Therefore Sales module also can be termed as Customer Relationship Management (CRM) module. As we have promised you to take through all modules of eresource ERP system, let us start from the Sales module considering the importance of the module. In eresource, the process of sales starts from the Sales Personnel section, allowing sales personnel capture the source of lead, which could be from various sources. Sales Order Module Comprises of Contact Management and Sales Order Processing Management. It is an integrated solution comprising of marketing and sales activities. Organization can act immediately improve sales, service and marketing effectiveness by using this Module. eresource Sales Management module is all about retaining customers, improving customer loyalty and gaining customer insight. What is notable is Sales module in resource ERP system also help to you getting your customer order management easier day by day. Whether it is maintaining customer information, quickly creating a quote or migrating it to sales order or being responsive to your customers, we provide you right solution and efficient flow of information. Provision to classify product categorization in different levels, here in the example below, the classification of the product is defined on the basis of Product Group (Example, Flanges), Product Sub Group (Example SLIP ON), and other parameters like, Size, Pressure Rating, Wall Thickness, Flange Grade, Ends Flange, Coating, etc. Search on product can be done using different permutation and combination. All information of one product can be viewed at one central screen, likewise, Weighted Average price, Last purchase, Sales history, Available Customers, In transit of the product, Stock Information, Purchase history of the product, etc. Also Read – ERP Software for Manufacturing Industry
Eresource ERP Customer Service eresource ERP solutions from eresource Infotech are totally a web-based ERP solution and cover everything needed to run an organization irrespective of size of a company. eresource offers exclusive ERP solutions for various industries and operations such as Manufacturing, Pharmaceuticals, Construction and Infrastructure, Trade and Sales, Preventive Maintenance and Human Resources etc. eresource ERP solution is best known to be less expensive, easier to implement, and easier to maintain. Being a Web-based ERP solution the solution provides real-time information about all the operations of an organization that includes finance, purchase, inventory, employee management, e-commerce and many many more. This browser-based application allows you to work from anywhere at any time with use of a desktop or laptop which has a net net connection and a browser application. eresource is following a widely accepted approach by providing exclusive ERP system for each and every industry. This is in keeping with our primary objective which is, give what the customer wants rather than what we have. This also could be the reason behind our unmatchable success. Having said that, developing exclusive ERP system for various industries are somewhat a complex issue as all customer-specific functionality must be included in the system effectively. Initially when we launched the system there was just one common ERP system that has been developed serve all segments. It must be admitted that developing such a package was not easy. As everyone knows that meshing the specific needs of thousands of customers into a single coherent package was not only that easy but also complex. However, eresource’s top quality expert came out with a novel idea and developed exclusive ERP systems for different industrial segments. We have also simplified the implementation process and enhanced operational methods which can support early return on investment (ROI). Another important factor about our system is that it has been developed in keeping with the Small and Medium Enterprises (SMEs) of Indian market in mind. Therefore utmost care has been taken with its operational method, functionality and investment cost which must be suited to address the SMEs requirement in a rightful manner. There are number of reasons why eresource’s target ERP customer which is mainly from the SME sector. The bigger players in the market with their standard ERP products are too hot to be handled by the small companies. Though there are many factors involved in this, the high cost involved in implementing such services are one of the primary concern. Secondly the heavy customization that is needed in these standard ERP systems to suit their requirement that many a time becomes doesn’t bring the desired result. Thirdly. the annual maintenance and other regular technical assistance whenever required. Being locally placed, an efficient technical service of eresource is available 24×7 For further details and discussion let us have a one to one meeting with a live demonstration of the product. Call us today so that a meeting can fixed according to your convenient. Mail Us at sales@eresourceinfotech.com for Live ERP Software Demo Also Read – ERP Software In India
We listen, we care, and we deliver. When you have targets for sales, business goals, and profitability, finding current and accurate information regarding your progress can be difficult. How can you transform the multiple streams of data from marketing, sales, customer service, and social media monitoring into useful business intelligence using an AI-driven software solution? eresource CRM software is the solution. This CRM solution provides a comprehensive view of your clients. You can access everything in one place: a simple, adaptable dashboard that shows you a client’s previous contacts with you, the status of their orders, any unsolved customer service concerns, and more. Additionally, as the system was created on a no-code platform, which doesn’t require technical knowledge, you can alter it to suit your needs. This AI-driven NO CODE eresource CRM software, or customer relationship management software, was created to assist companies in managing their relationships with both present and potential clients. In order to strengthen client relationships and increase sales, it centralises customer data, automates processes, and offers insights. Our CRM software increases efficiency and revenue growth by providing a unified picture of client information and streamlining procedures. eresource CRM software has a number of possible advantages. These include more automation capabilities, greater utilisation of already-existing resources, higher-quality data, quicker reaction times, enhanced customer targeting, enhanced customer retention, and higher sales. Principal attributes and advantages of eresource CRM software: Centralised Customer Data: eresource CRM solutions provide all customer data, such as contact information, purchase history, conversation logs, and more, readily available to the appropriate teams in one location. Better Communication: Our CRM software makes it easier for departments to communicate with one another, guaranteeing that everyone has access to the most recent customer data and is capable of efficiently meeting client requests. Key Highlights With an emphasis on sales, marketing, and customer service, the eresource CRM solution improves the business’s “front office.” However, rather than being viewed as a strictly defined IT application, CRM needs to be viewed as a synthesis of people, processes and technology to be genuinely successful. CRM is also a component of the new ERP wave that emphasises procedures that are visible to the outside world. It connects these processes to the ERP system’s internal transaction processing engine. Point to note: Only satisfied and happy consumers are genuinely loyal Businesses functioning in a world of mass production were able to genuinely personalise their relationships with clients thanks to the rise of the Web and Web-based software solutions like eresource CRM. Strong customer relationships are driving firms to redouble their efforts to acquire lifetime value from existing clients and to develop strategic plans to pursue lifetime value for new clients in untapped markets. Businesses are realising more and more that they can add value by collaborating creatively with consumers and distribution chain partners to save product costs and cycle times and give customers greater order tracking information. Only satisfied and happy consumers are genuinely loyal, according to research, and devoted customers return. By integrating sales, product configuration, planning, and design processes with consumers through both new and old channels, agile businesses can use Artificial Intelligence (AI) to improve their customer interactions. Although a business usually has a select group of favoured clients, it accepts orders from any eligible buyer. Orders have been seen by businesses since the Industrial Revolution as merely a request for their goods or services. Customers are respected as the source of income in the hopes of gaining their business again. For more information on eresource CRM and a FREE PRODUCT DEMO, please get in touch with us now: sales@eresourceinfotech.com
Organizations constantly aim to improve customer relationship management, sales performance, and customer service to achieve their intended success. You need systems with quick access to centralized customer data to accomplish these goals. To strengthen relationships with customers and prospects, seal deals, and expedite all client interaction tasks, you should also have access to a comprehensive and current communication history. In terms of daily company operations and financial performance, small and medium-sized enterprises can directly profit from deploying and utilizing eresource CRM. To put it another way, enhancements to the total customer experience result in higher levels of customer satisfaction, which raises the profitability of the business. Specific benefits include higher levels of customer loyalty, more effective marketing, better customer service and support, increased efficiency, and cost savings. SMEs must diversify their risk of losing important clients In terms of customer loyalty, eresource CRM enables businesses to centralize and integrate their transaction records and customer data, facilitating the management and accessibility of this data for all important stakeholders. This allows for the identification of the most devoted customers as well as the most successful marketing campaigns. Software solutions for personalization are seen as one of the essential components for boosting client loyalty. Without a doubt, SMEs must diversify their risk of losing important clients in today’s fiercely competitive market ecology. eresource CRM helps carry out automated sales processes eresource CRM helps businesses use marketing more effectively since it collects extremely comprehensive client information through engagement. This data makes it possible to predict how customers will make decisions, which helps successful businesses create more tailored and successful marketing efforts that have a greater effect on sales and profitability. Customer data can help with customer segmentation, which in turn can increase the efficacy of marketing campaigns. This is because customer segmentation based on market needs enables businesses to target specific groups with marketing campaigns that are specifically tailored to them. You may manage pre-sales activities, carry out automated sales processes, provide consistent customer service, assess sales and service accomplishments, and spot trends, issues, and opportunities with eresource CRM’s consistent and easily accessible customer and prospect data. Effective communication with customers With numerous features like activity logs, history, connected contacts, customer addresses, and competitor relationships, the eresource CRM module aids in getting to know your customers better. You may save any customer information you’d like to have on file thanks to the customizable database structures, which also save the data for future use. From offer to invoice, the whole sales process may be easily managed and organized with the help of the eresource CRM module. By giving them access to information about inventory status, projected costs and delivery time, risk status, customs and special needs, and past trades made during the offer stage, it gives your sales personnel more authority. The eresource CRM, which also handles document management and repair processing, provides a useful tool for managing client complaints. For more information on eresource CRM and a FREE DEMO and FREE IMPLEMENTATION, please get in touch with us now: sales@eresourceinfotech.com
We have learned how one can login to the eresource Web-based ERP solution and the master module to create multiple companies, multiple branches under one company and multiple warehouse under one branch, etc. Now let us turn our focus to the ERP Sales Module. You will agree that Sales is the most important aspect concerning any business. No business can witness success unless the company treats their customer as a God. Therefore Sales module also can be termed as Customer Relationship Management (CRM) module. As we have promised you to take through all modules of eresource ERP system, let us start from the Sales module considering the importance of the module. In eresource, the process of sales starts from the Sales Personnel section, allowing sales personnel capture the source of lead, which could be from various sources. Sales Order Module Comprises of Contact Management and Sales Order Processing Management. It is an integrated solution comprising of marketing and sales activities. Organization can act immediately improve sales, service and marketing effectiveness by using this Module. eresource Sales Management module is all about retaining customers, improving customer loyalty and gaining customer insight. What is notable is Sales module in resource ERP system also help to you getting your customer order management easier day by day. Whether it is maintaining customer information, quickly creating a quote or migrating it to sales order or being responsive to your customers, we provide you right solution and efficient flow of information. Provision to classify product categorization in different levels, here in the example below, the classification of the product is defined on the basis of Product Group (Example, Flanges), Product Sub Group (Example SLIP ON), and other parameters like, Size, Pressure Rating, Wall Thickness, Flange Grade, Ends Flange, Coating, etc. Search on product can be done using different permutation and combination. All information of one product can be viewed at one central screen, likewise, Weighted Average price, Last purchase, Sales history, Available Customers, In transit of the product, Stock Information, Purchase history of the product, etc. Also Read – ERP Software for Manufacturing Industry