ERP software is a suite of coordinated business software that an organization utilizes for gathering, storing and analyzing information from various business exercises. Numerous ERP vendors offer ERP arrangements that business can implement as per their size and business necessities. To understand this integrated system, organization must execute training programs for their employees and it must be the top most priority while implementing ERP system. Those companies hold up until the last moment to think about preparing new users, or they put the assignment of training on the IT office can have terrible outcomes. ERP training has to be one of the best needs when arranging an ERP implementation. Prior to the implementation starts, training has to be projected and some preparation of training must be started. As the implementation grows, so should the training, and it should proceed even after the ERP implementation is finished. Also Read – Manufacturing ERP Software in UAE How does ERP training helps in successful business? › Training the internal users helps to minimize the costs that would have been spent on the outsourcing department. Training the users will also help to take more benefits of ERP system. Where most of the untrained users consume time while working or seeking help from their peers, trained users will become more effective and efficient towards their work and to invest energy in creating value. › Most of the organization thinks that there is no need or little need of ERP training for the user as the user can become familiar with the software once he/she starts using it. This thinking wind up with an ERP system that is not used completely, and in few case the system completely fails. From here, it can be concluded that better ERP training is the crucial part of ERP implementation to achieve success. › Training the user guarantees that all of them are using the similar kind of information and it decreases manual errors in the processes. The outcome is better-quality information and procedures with less probability of wrong or copied information, which ultimately enhances quality. › The users who are untrained will surely refuse the ERP system which will gradually lead to employee attrition, and sometimes, unemployment. Trained users, on the other hand, will find themselves skillful and valuable asset to the organization. Also there are less chances of employee leaving the organization. › The users who are not trained well tend to stick on the fundamental parts of the ERP system and stay on the manual procedures which they feel are appropriate. Whereas, the trained users achieve the required expertise in one fourth of the time than the users who are less trained. Training makes the user more productive and efficient to gain the benefits the system has to offer. Also Read – ERP Software in Noida
ERP Software Training it was discussed earlier how an ERP implementation could turn success or failure depend upon the user. There are different views expressed by Indian users towards ERP, but mostly it is based on organizational culture. The word ‘culture’ is used here to connote the average IT acquaintance of the overall users. In India, normally four different cultural transformations prevailed during ERP implementation. From no system to ERP system From manual system to ERP system From computerized system to ERP system From ERP system to ERP system In the normal circumstances at least two scenarios do exist in most of the Indian companies and sometimes all the four types exist in one organization itself. As the characteristics of the users differ in all the four cases the situation must be managed accordingly. An assessment of ERP by the users is that ERP is a ‘job killer’; hence attempts are made to kill ERP first. Most of the users of this school of thought found successful in their mission but unsuccessful in retaining their job. ERP has nothing to do with the downsizing of employment, but it may possibility recommend redeployment of people in appropriate areas. We have to agree on certain issues like so many years the organization had built a mentality of not owning responsibility in the employees, which immediately cannot be changed within a year or so. ERP expects boundary-less flat organization structure where every employee is a decision maker and not a mere follower. Secondly, the decision-making must be scientific than based on ‘gut feel’. Thirdly, ERP assumes that the user has an in-depth knowledge of the process he is associated with. He has to work in a team as a key resource element. The objective of the user is to pass maximum value to the customer than to create his own convenience. The user must be analytical in his thinking and be able to use information generated through data iterations for more effective and informed decisions. eresource ERP plays successfully when it comes to the training part and our hardcore training session makes the user fully equipped with handling of the system independently. The solution provider must pay attention while providing training to the user in the right manner. To become a good user, one has to get trained and trained well, and later self trained. But what is the disappointing factor is, unlike eresource ERP, most of the ERP training in India is more of software training rather than going deeply into the functionality and technicality of the ERP system. Normally the user is shown various screens of the ERP system and taught how to enter what he was doing previously. Actually the trainer must explain to the user why he should enter there, what are the repercussions of his entries in other modules, how to use the best out of multiple settings, why a particular setting is made like that, etc. In fact, the reality that every entry is the financial entry and ultimately gets posted into General Ledger and posted in turn into Profit & Loss Account or Balance Sheet is never realized by the user during training or even after ERP implementation. This feel of responsibility is extremely essential for the user to become a mature ERP user. To enhance the interest of users Indian companies must make a point of user training, focusing on ERP software functionalities and not merely on tools for ERP. Ideally, the training program should be designed to cater to individual needs and hence carefully planned. Secondly, the empowerment has to be planned slowly but positively over a period. This should include removing ridiculous and conflicting targets, thus helping the users to participate in making ERP a success. Also Read – Benefits of ERP in Construction Industry
User-driven ERP Implementation: User driven project every organization has its own cultural or organizational structure. In this situation, it is natural for them to be sceptical about ERP, since it is felt that their businesses are unique, organizations varying and cultures different. However, there is no need of such concern as an ERP package has been designed and is being continually upgraded to incorporate the best industry practices to suit most industry segments. With thorough and dedicated BRP study and adapting those changes in the business process well before implementing the ERP shall help make things smoother. It is therefore recommended that this methodology is followed; otherwise there is chance that most of the time users are left frustrated. This leads to poor participation and costly delays. It is important to understand that an ERP package not necessarily fit in completely with the existing business practices of most organizations and hence, the onus is on the users to appreciate this fact and to work with the implementation consultants in trying to adapt to the package. In doing so, they don’t have to feel that they are compromising on their business effectiveness; rather, by accepting the package, they are adopting the best of breed business practices and ensuring the successful implementation of new system. The other important factor is that the users do not expect a reduction in their workload immediately after the implementation of ERP Software and should not look for a miracle to happen. An ERP package is only an enabling tool and improves the flow of information and formalizes all the business processes and workflow that exists in an organization. It helps users to do their jobs better, which may call for additional efforts. If one has to have more information in a system, it entails more work for more users, but the benefit is that this information is properly stored and can be fruitfully uses by other users in making better decisions. As the flow of information throughout the organization improves, the company starts performing better and this in turn benefits the users who have collectively improved their way of working. The package design and the architecture facilitate the availability of information to all authorized users in a useful way. Also Read – ERP Software for Furniture Industry Another important factor is the role of the consultant. The consultants by virtue of their industry experience and package expertise can help set the expectations of users at various levels keeping in mind the overall business objectives of the client. But it is also important to remember that a consultant is an external agent and all the business process of the organization is more akin to the management team and the users than the consultant. The consultant however, can work closely with key users, understanding their needs, analyzing the business realities and designing solutions that meet the basic objectives of the company. They, then, have to impress upon the users that individual needs can be met by keeping the organization’s needs in mind. It is the responsibility of the consultants and management team from the organization to guide them in this task and facilitate the overall implementation process. In essence, ERP implementation is predominantly a ‘User Driven’ project. Also Read – ERP Software Company In India
ERP implementation: Decision-makers must take the right decision Even in today’s Internet era, there are companies that work on paper based management systems like books and registers or spreadsheets applications such as Excel and in some cases using customized stand alone software developed internally or installed by an outsider. If your business is a newly established one, the above facilities will help you up to an extent till some expansion happens in the business process. The real challenged faced by business houses today is the management of huge and tremendously growing information data, whether it is financial transactions data, inventory data, production information, vendor data, employee database or even emails. Inappropriate management of this information data can have serious business implications; like incorrect invoices leads to delayed payments from customers or taxation issues; wrong inventory levels lead to hassles at production bays; overstock locks up much needed working capital; inappropriate production schedules lead to wasted man-hours, delayed productions and deliveries degrade customer satisfaction levels etc. This all will eventually affect the growth of business process in an organization. Indecision among the decision makers is the one of the most common problems found during the ERP implementation. In some cases people at the management level users at the other employee level can’t take a right decision about an ERP implementation. Improper training also leads to incorrect usage or no usage of an ERP project. Finding a suitable ERP and its training methods are very important for a success of an ERP project. eresource ERP with its successful implementation method as well as excellent training session to the users had made its stamp the field. When an organization decided to go for web-based ERP solution, it is turning to path of a successful business solution. It is also fact that in normal course the ERP being a magic mantra, some companies have different experiences with it. The reasons can be manifold. What everyone should realise about ERP system is that and there are no conclusive reasons which can be singled out for the success/failure of an ERP deployment. There may be numerous reasons for the failure of an ERP implementation. Therefore there companies must do proper revaluation of an ERP system that is being planned. We are sure if you have done the evaluation in a proper manner there will be hardly any reason that could make your ERP implementation a failure. Number of case studies conducted on eresource customers have revealed that all have been benefited financially by improving efficiencies. eresource ERP System enabled automation expedited tasks like preparation of customer quotations, multi-tax invoices, accounts reconciliation etc. Our ERP solution permit organizational standardization across different locations. As a result, those locations with substandard processes can be brought in line with other more efficient processes. Moreover, the firm can show a single image to the outside world. Rather than receiving different documents when a firm deals with different branches or plants, a single common view can be presented to the world; one that puts forth the best image. Also Read – ERP for Plastic Industry
ERP software is a suite of coordinated business software that an organization utilizes for gathering, storing and analyzing information from various business exercises. Numerous ERP vendors offer ERP arrangements that business can implement as per their size and business necessities. To understand this integrated system, organization must execute training programs for their employees and it must be the top most priority while implementing ERP system. Those companies hold up until the last moment to think about preparing new users, or they put the assignment of training on the IT office can have terrible outcomes. ERP training has to be one of the best needs when arranging an ERP implementation. Prior to the implementation starts, training has to be projected and some preparation of training must be started. As the implementation grows, so should the training, and it should proceed even after the ERP implementation is finished. Also Read – Manufacturing ERP Software in UAE How does ERP training helps in successful business? › Training the internal users helps to minimize the costs that would have been spent on the outsourcing department. Training the users will also help to take more benefits of ERP system. Where most of the untrained users consume time while working or seeking help from their peers, trained users will become more effective and efficient towards their work and to invest energy in creating value. › Most of the organization thinks that there is no need or little need of ERP training for the user as the user can become familiar with the software once he/she starts using it. This thinking wind up with an ERP system that is not used completely, and in few case the system completely fails. From here, it can be concluded that better ERP training is the crucial part of ERP implementation to achieve success. › Training the user guarantees that all of them are using the similar kind of information and it decreases manual errors in the processes. The outcome is better-quality information and procedures with less probability of wrong or copied information, which ultimately enhances quality. › The users who are untrained will surely refuse the ERP system which will gradually lead to employee attrition, and sometimes, unemployment. Trained users, on the other hand, will find themselves skillful and valuable asset to the organization. Also there are less chances of employee leaving the organization. › The users who are not trained well tend to stick on the fundamental parts of the ERP system and stay on the manual procedures which they feel are appropriate. Whereas, the trained users achieve the required expertise in one fourth of the time than the users who are less trained. Training makes the user more productive and efficient to gain the benefits the system has to offer. Also Read – ERP Software in Noida