ERP Software Training it was discussed earlier how an ERP implementation could turn success or failure depend upon the user. There are different views expressed by Indian users towards ERP, but mostly it is based on organizational culture. The word ‘culture’ is used here to connote the average IT acquaintance of the overall users. In India, normally four different cultural transformations prevailed during ERP implementation. From no system to ERP system From manual system to ERP system From computerized system to ERP system From ERP system to ERP system In the normal circumstances at least two scenarios do exist in most of the Indian companies and sometimes all the four types exist in one organization itself. As the characteristics of the users differ in all the four cases the situation must be managed accordingly. An assessment of ERP by the users is that ERP is a ‘job killer’; hence attempts are made to kill ERP first. Most of the users of this school of thought found successful in their mission but unsuccessful in retaining their job. ERP has nothing to do with the downsizing of employment, but it may possibility recommend redeployment of people in appropriate areas. We have to agree on certain issues like so many years the organization had built a mentality of not owning responsibility in the employees, which immediately cannot be changed within a year or so. ERP expects boundary-less flat organization structure where every employee is a decision maker and not a mere follower. Secondly, the decision-making must be scientific than based on ‘gut feel’. Thirdly, ERP assumes that the user has an in-depth knowledge of the process he is associated with. He has to work in a team as a key resource element. The objective of the user is to pass maximum value to the customer than to create his own convenience. The user must be analytical in his thinking and be able to use information generated through data iterations for more effective and informed decisions. eresource ERP plays successfully when it comes to the training part and our hardcore training session makes the user fully equipped with handling of the system independently. The solution provider must pay attention while providing training to the user in the right manner. To become a good user, one has to get trained and trained well, and later self trained. But what is the disappointing factor is, unlike eresource ERP, most of the ERP training in India is more of software training rather than going deeply into the functionality and technicality of the ERP system. Normally the user is shown various screens of the ERP system and taught how to enter what he was doing previously. Actually the trainer must explain to the user why he should enter there, what are the repercussions of his entries in other modules, how to use the best out of multiple settings, why a particular setting is made like that, etc. In fact, the reality that every entry is the financial entry and ultimately gets posted into General Ledger and posted in turn into Profit & Loss Account or Balance Sheet is never realized by the user during training or even after ERP implementation. This feel of responsibility is extremely essential for the user to become a mature ERP user. To enhance the interest of users Indian companies must make a point of user training, focusing on ERP software functionalities and not merely on tools for ERP. Ideally, the training program should be designed to cater to individual needs and hence carefully planned. Secondly, the empowerment has to be planned slowly but positively over a period. This should include removing ridiculous and conflicting targets, thus helping the users to participate in making ERP a success. Also Read – Benefits of ERP in Construction Industry
ERP implementation: Decision-makers must take the right decision Even in today’s Internet era, there are companies that work on paper based management systems like books and registers or spreadsheets applications such as Excel and in some cases using customized stand alone software developed internally or installed by an outsider. If your business is a newly established one, the above facilities will help you up to an extent till some expansion happens in the business process. The real challenged faced by business houses today is the management of huge and tremendously growing information data, whether it is financial transactions data, inventory data, production information, vendor data, employee database or even emails. Inappropriate management of this information data can have serious business implications; like incorrect invoices leads to delayed payments from customers or taxation issues; wrong inventory levels lead to hassles at production bays; overstock locks up much needed working capital; inappropriate production schedules lead to wasted man-hours, delayed productions and deliveries degrade customer satisfaction levels etc. This all will eventually affect the growth of business process in an organization. Indecision among the decision makers is the one of the most common problems found during the ERP implementation. In some cases people at the management level users at the other employee level can’t take a right decision about an ERP implementation. Improper training also leads to incorrect usage or no usage of an ERP project. Finding a suitable ERP and its training methods are very important for a success of an ERP project. eresource ERP with its successful implementation method as well as excellent training session to the users had made its stamp the field. When an organization decided to go for web-based ERP solution, it is turning to path of a successful business solution. It is also fact that in normal course the ERP being a magic mantra, some companies have different experiences with it. The reasons can be manifold. What everyone should realise about ERP system is that and there are no conclusive reasons which can be singled out for the success/failure of an ERP deployment. There may be numerous reasons for the failure of an ERP implementation. Therefore there companies must do proper revaluation of an ERP system that is being planned. We are sure if you have done the evaluation in a proper manner there will be hardly any reason that could make your ERP implementation a failure. Number of case studies conducted on eresource customers have revealed that all have been benefited financially by improving efficiencies. eresource ERP System enabled automation expedited tasks like preparation of customer quotations, multi-tax invoices, accounts reconciliation etc. Our ERP solution permit organizational standardization across different locations. As a result, those locations with substandard processes can be brought in line with other more efficient processes. Moreover, the firm can show a single image to the outside world. Rather than receiving different documents when a firm deals with different branches or plants, a single common view can be presented to the world; one that puts forth the best image. Also Read – ERP for Plastic Industry
ERP Software Training it was discussed earlier how an ERP implementation could turn success or failure depend upon the user. There are different views expressed by Indian users towards ERP, but mostly it is based on organizational culture. The word ‘culture’ is used here to connote the average IT acquaintance of the overall users. In India, normally four different cultural transformations prevailed during ERP implementation. From no system to ERP system From manual system to ERP system From computerized system to ERP system From ERP system to ERP system In the normal circumstances at least two scenarios do exist in most of the Indian companies and sometimes all the four types exist in one organization itself. As the characteristics of the users differ in all the four cases the situation must be managed accordingly. An assessment of ERP by the users is that ERP is a ‘job killer’; hence attempts are made to kill ERP first. Most of the users of this school of thought found successful in their mission but unsuccessful in retaining their job. ERP has nothing to do with the downsizing of employment, but it may possibility recommend redeployment of people in appropriate areas. We have to agree on certain issues like so many years the organization had built a mentality of not owning responsibility in the employees, which immediately cannot be changed within a year or so. ERP expects boundary-less flat organization structure where every employee is a decision maker and not a mere follower. Secondly, the decision-making must be scientific than based on ‘gut feel’. Thirdly, ERP assumes that the user has an in-depth knowledge of the process he is associated with. He has to work in a team as a key resource element. The objective of the user is to pass maximum value to the customer than to create his own convenience. The user must be analytical in his thinking and be able to use information generated through data iterations for more effective and informed decisions. eresource ERP plays successfully when it comes to the training part and our hardcore training session makes the user fully equipped with handling of the system independently. The solution provider must pay attention while providing training to the user in the right manner. To become a good user, one has to get trained and trained well, and later self trained. But what is the disappointing factor is, unlike eresource ERP, most of the ERP training in India is more of software training rather than going deeply into the functionality and technicality of the ERP system. Normally the user is shown various screens of the ERP system and taught how to enter what he was doing previously. Actually the trainer must explain to the user why he should enter there, what are the repercussions of his entries in other modules, how to use the best out of multiple settings, why a particular setting is made like that, etc. In fact, the reality that every entry is the financial entry and ultimately gets posted into General Ledger and posted in turn into Profit & Loss Account or Balance Sheet is never realized by the user during training or even after ERP implementation. This feel of responsibility is extremely essential for the user to become a mature ERP user. To enhance the interest of users Indian companies must make a point of user training, focusing on ERP software functionalities and not merely on tools for ERP. Ideally, the training program should be designed to cater to individual needs and hence carefully planned. Secondly, the empowerment has to be planned slowly but positively over a period. This should include removing ridiculous and conflicting targets, thus helping the users to participate in making ERP a success. Also Read – Benefits of ERP in Construction Industry