Customer relation key to business success One of the prime components of business success is the ability to service customers effectively. Businesses must have a comprehensive understanding of each and every customer and their history. With access to a full case history, solution providers can tailor their service to the customer’s unique circumstances and preferences, in the context of the overall relationship. Customer loyalty has a powerful effect on the business bottom line. The dramatic economic power of customer retention is revealed when customers are viewed in terms of life value. eresource ERP enables the enterprises to retain its customers, which makes a perfect business sense. A consumer retained for life is more cost effective, requires less service, provides more business and contributes to new customer acquisition by offering positive referrals. For the average business, studies indicate that repeat customers account for 70 per cent of total revenues. Thus, customers’ retention guarantees significant current and future economic benefit. eresource ERP system integrates case management that show all previous contacts from all media empower companies to serve and market to customers without waiting time or resources. With an accurate, company-wide customer database – including marketing, order, fulfillment and customer service history – businesses can reach a greater understanding of their customers over time, delivering increasingly personal and rewarding experiences and products. eresource ERP integration enables businesses to better comprehend and thereby, better serve customers with each and every interaction. There is a common belief that the enterprise application integration is a difficult task. The good news is that with easy implementation methodology of eresource ERP system the difference in your business operations can be experienced within a short period of time. Our case study method and implementation strategy along with its training methods guarantees a smooth function of our ERP system. What is more important when it comes to implementation of an ERP solution is that the enterprise application integration is a corporate-level problem requiring a corporate-level strategy. Organizations implementing ERP applications have to explore the area of integrating these applications to the other enterprise applications. What approach to take will depend on the need for integration. However, the aggressive organizations have to adopt the right implementation methods in a cautious manner to keep their leadership in the market. Also Read – ERP for Plastic industry
Benefits of ERP for Manufacturing industry Initially, Enterprise Resource Planning (ERP) solution was developed for the big organizations. It has also involved huge investment which was out of reach of small and medium sized industries (SMEs). However considering the benefits the ERP solutions have, the smaller organizations also explored the way to implemented it. This attitude has paved the way for many locally made ERP solution providers entering the market with very effective applications which have turned to be ideal for small and medium sized companies. As the local ERP vendors were targeting the SMEs, they also kept the price tag in mind, which ultimately resulted in existence of some effective and affordable ERP products in the market. Manufacturing was one of the sectors that have benefited most from ERP solution. It was due to timely ERP implementation. Other sectors also followed suit. Today, all industry segments are taking advantage of ERP solution and it is becoming a necessity rather than a luxury to have ERP implemented in an organization for its successful business operation. Also read – eresource xcel helps manufacturing industry on increased productivity Before the evolution of ERP, manufacturing sector were running on manufacturing resource planning system. The manufacturing resource planning included all the sources in relation to the manufacturing such as material, human resource, equipment and finances. When the competitive strategy changed from low price and great variety to speed, ERP found the right place to give profit to this new strategy. Contrary to the other applications, the ERP system connects to all the offices of a group of business throughout the entire world. ERP system allows the organizations to design products with the entrance of engineers all over the globe, installing factories in various areas to produce pieces and components for many countries, and the information of all the parties involved. ERP offers solution that enables manufacturers to compete in the prevailing market atmosphere. It has the capacity of both finite and infinite planning capabilities which assist manufacturers to develop original schedule. ERP solution can also transform the supply chain to achieve production plan with sales plan, manufacturing, finance and customers. ERP is changing the competitive landscape for SMB manufacturers. Small to midsize manufacturing companies can benefit from a fully integrated solution designed to reduce costs, improve customer service, increase margins and generate new revenue streams. Further, SMB manufacturers can improve business performance with a deeply functional, yet easily affordable, ERP solution. As the technology changed ERP solution also found its way to the web. Today web-enabled ERP solutions are the most effective solution available in the market. What is to be cautious about the selection of an ERP system is, before you commit to any ERP system, you should first evaluate the system such as what your organization needs and wants to accomplish with its ERP strategy. The outcome of this evaluation will help you determine which applications and what kind of functionality your organization requires as well as go a long way toward easing the implementation. Also Read – ERP Software In India
Customer loyalty has a powerful effect on the business bottom line. The dramatic economic power of customer retention is revealed when customers are viewed in terms of lifetime value. The value of retaining customers makes perfect business sense when one considers that a consumer retained for life is more cost-effective, requires less service, provides more business and contributes to new customer acquisition by offering positive referrals. For the average business, studies indicate that repeat customers account for 70 per cent of total revenues. Thus, customer retention, creating longitudinal investment in customers, guarantees significant current and future economic benefit. ERP integration enables businesses to better comprehend and thereby, better serve customers with each and every interaction. The ERP integration is not an easy task. The good news is that there are a growing number of solutions available. Before adopting a course of action there are a few common rules to follow. Firstly, make sure you understand the problem before you undertake the solution. ERP integration is a corporate-level problem requiring a corporate level strategy. Also Read – ERP for civil engineering its role and benefits Enterprises must consider the use of an ERP as an obligation instead of an option in order to be competitive. With old systems the information that comes from daily activities are difficult to handle. This will ultimately affect the relation the company has with its customers. Customer satisfaction is the most important element of a successful business and ERP plays an important role in fulfilling this commitment. Everybody knows that communication improves relationship. Therefore it is important to understand that ERP can bring data from one area to another without any extra effort, and with almost no chance of mistakes. In addition to this, the information becomes available in real time. Therefore, by the time an order is entered, it can be prepared and invoiced at the same time. This helps a lot with customers as they always expect a quick response. Organizations implementing ERP applications have to explore the areas of integrating these applications to the other enterprise applications. What approach to take will depend on the need for integration. Diverse tools and methods available in the market are evaluated and tested professionally before implementation. Organizations have to adopt very cautious approach while selecting these tools and methods to keep their leadership in the market. In small organizations every department has its own needs, and they ask technical department to provide software capable of matching them. Sometimes this is provided from the outside through vendors, and it might not even exist. This is a common mistake happening with many small and mid-sized organizations. For an effective business process and customer relation management, it is necessary to have an efficient ERP system deployed in the organization and it must be done professionally to achieve the expected result in the terms of functional, technical and economical. Also Read – How ERP system useful in pharmaceutical manufacturing industry?
Customer relation key to business success One of the prime components of business success is the ability to service customers effectively. Businesses must have a comprehensive understanding of each and every customer and their history. With access to a full case history, solution providers can tailor their service to the customer’s unique circumstances and preferences, in the context of the overall relationship. Customer loyalty has a powerful effect on the business bottom line. The dramatic economic power of customer retention is revealed when customers are viewed in terms of life value. eresource ERP enables the enterprises to retain its customers, which makes a perfect business sense. A consumer retained for life is more cost effective, requires less service, provides more business and contributes to new customer acquisition by offering positive referrals. For the average business, studies indicate that repeat customers account for 70 per cent of total revenues. Thus, customers’ retention guarantees significant current and future economic benefit. eresource ERP system integrates case management that show all previous contacts from all media empower companies to serve and market to customers without waiting time or resources. With an accurate, company-wide customer database – including marketing, order, fulfillment and customer service history – businesses can reach a greater understanding of their customers over time, delivering increasingly personal and rewarding experiences and products. eresource ERP integration enables businesses to better comprehend and thereby, better serve customers with each and every interaction. There is a common belief that the enterprise application integration is a difficult task. The good news is that with easy implementation methodology of eresource ERP system the difference in your business operations can be experienced within a short period of time. Our case study method and implementation strategy along with its training methods guarantees a smooth function of our ERP system. What is more important when it comes to implementation of an ERP solution is that the enterprise application integration is a corporate-level problem requiring a corporate-level strategy. Organizations implementing ERP applications have to explore the area of integrating these applications to the other enterprise applications. What approach to take will depend on the need for integration. However, the aggressive organizations have to adopt the right implementation methods in a cautious manner to keep their leadership in the market. Also Read – ERP for Plastic industry