How ERP systems improve company's business performance?
Enterprises Resource Planning (ERP) solution enables the task involved in performing a business process quickly and efficiently.
With ERP, when a customer service representative takes an order from a customer, he or she has all the necessary information to complete the order. Everyone else in the company sees the same computer screen and has access to the single database that holds the customer’s new order. As and when a department completes their work with the order, it is automatically routed via the ERP system to the next department for the next process.
The order can be tracked any time of point by any department by logging into the system. The order process moves so quickly through the organization, and customers get their orders faster and with fewer errors than before. ERP can extent that application to the other major business process, such as employees’ benefits or financial reporting.
The entire gamut of ERP activities are summarized below:
ERP facilitates a company-wide integrated Information Systems covering all functional areas such as manufacturing, sales and distribution, accounts, payables, receivables, inventory, human resources.
ERP integrates and automates most business processes and share information enterprise-wide in real-time, thereby improving customer service and the corporate image.
ERP provides complete integration of the system not only across departments but also across companies under the same management.
ERP bridges information gaps across a company and focuses on key issues such as productivity enhancement, customer service, cash management, inventory, quality control and prompt delivery
ERP is the solution for better project management.
ERP provides business intelligence tools like decision support system, executive information system, reporting, data-mining, early-warning system, enabling people to make better decisions and improve business processes.
ERP not only addresses the current requirements of the company but also provides an opportunity for improvement and refinement in the business process on a continuous process.