We listen, we care, and we deliver. When you have targets for sales, business goals, and profitability, finding current and accurate information regarding your progress can be difficult. How can you transform the multiple streams of data from marketing, sales, customer service, and social media monitoring into useful business intelligence using an AI-driven software solution? eresource CRM software is the solution. This CRM solution provides a comprehensive view of your clients. You can access everything in one place: a simple, adaptable dashboard that shows you a client’s previous contacts with you, the status of their orders, any unsolved customer service concerns, and more. Additionally, as the system was created on a no-code platform, which doesn’t require technical knowledge, you can alter it to suit your needs. This AI-driven NO CODE eresource CRM software, or customer relationship management software, was created to assist companies in managing their relationships with both present and potential clients. In order to strengthen client relationships and increase sales, it centralises customer data, automates processes, and offers insights. Our CRM software increases efficiency and revenue growth by providing a unified picture of client information and streamlining procedures. eresource CRM software has a number of possible advantages. These include more automation capabilities, greater utilisation of already-existing resources, higher-quality data, quicker reaction times, enhanced customer targeting, enhanced customer retention, and higher sales. Principal attributes and advantages of eresource CRM software: Centralised Customer Data: eresource CRM solutions provide all customer data, such as contact information, purchase history, conversation logs, and more, readily available to the appropriate teams in one location. Better Communication: Our CRM software makes it easier for departments to communicate with one another, guaranteeing that everyone has access to the most recent customer data and is capable of efficiently meeting client requests. Key Highlights With an emphasis on sales, marketing, and customer service, the eresource CRM solution improves the business’s “front office.” However, rather than being viewed as a strictly defined IT application, CRM needs to be viewed as a synthesis of people, processes and technology to be genuinely successful. CRM is also a component of the new ERP wave that emphasises procedures that are visible to the outside world. It connects these processes to the ERP system’s internal transaction processing engine. Point to note: Only satisfied and happy consumers are genuinely loyal Businesses functioning in a world of mass production were able to genuinely personalise their relationships with clients thanks to the rise of the Web and Web-based software solutions like eresource CRM. Strong customer relationships are driving firms to redouble their efforts to acquire lifetime value from existing clients and to develop strategic plans to pursue lifetime value for new clients in untapped markets. Businesses are realising more and more that they can add value by collaborating creatively with consumers and distribution chain partners to save product costs and cycle times and give customers greater order tracking information. Only satisfied and happy consumers are genuinely loyal, according to research, and devoted customers return. By integrating sales, product configuration, planning, and design processes with consumers through both new and old channels, agile businesses can use Artificial Intelligence (AI) to improve their customer interactions. Although a business usually has a select group of favoured clients, it accepts orders from any eligible buyer. Orders have been seen by businesses since the Industrial Revolution as merely a request for their goods or services. Customers are respected as the source of income in the hopes of gaining their business again. For more information on eresource CRM and a FREE PRODUCT DEMO, please get in touch with us now: sales@eresourceinfotech.com
Organizations constantly aim to improve customer relationship management, sales performance, and customer service to achieve their intended success. You need systems with quick access to centralized customer data to accomplish these goals. To strengthen relationships with customers and prospects, seal deals, and expedite all client interaction tasks, you should also have access to a comprehensive and current communication history. In terms of daily company operations and financial performance, small and medium-sized enterprises can directly profit from deploying and utilizing eresource CRM. To put it another way, enhancements to the total customer experience result in higher levels of customer satisfaction, which raises the profitability of the business. Specific benefits include higher levels of customer loyalty, more effective marketing, better customer service and support, increased efficiency, and cost savings. SMEs must diversify their risk of losing important clients In terms of customer loyalty, eresource CRM enables businesses to centralize and integrate their transaction records and customer data, facilitating the management and accessibility of this data for all important stakeholders. This allows for the identification of the most devoted customers as well as the most successful marketing campaigns. Software solutions for personalization are seen as one of the essential components for boosting client loyalty. Without a doubt, SMEs must diversify their risk of losing important clients in today’s fiercely competitive market ecology. eresource CRM helps carry out automated sales processes eresource CRM helps businesses use marketing more effectively since it collects extremely comprehensive client information through engagement. This data makes it possible to predict how customers will make decisions, which helps successful businesses create more tailored and successful marketing efforts that have a greater effect on sales and profitability. Customer data can help with customer segmentation, which in turn can increase the efficacy of marketing campaigns. This is because customer segmentation based on market needs enables businesses to target specific groups with marketing campaigns that are specifically tailored to them. You may manage pre-sales activities, carry out automated sales processes, provide consistent customer service, assess sales and service accomplishments, and spot trends, issues, and opportunities with eresource CRM’s consistent and easily accessible customer and prospect data. Effective communication with customers With numerous features like activity logs, history, connected contacts, customer addresses, and competitor relationships, the eresource CRM module aids in getting to know your customers better. You may save any customer information you’d like to have on file thanks to the customizable database structures, which also save the data for future use. From offer to invoice, the whole sales process may be easily managed and organized with the help of the eresource CRM module. By giving them access to information about inventory status, projected costs and delivery time, risk status, customs and special needs, and past trades made during the offer stage, it gives your sales personnel more authority. The eresource CRM, which also handles document management and repair processing, provides a useful tool for managing client complaints. For more information on eresource CRM and a FREE DEMO and FREE IMPLEMENTATION, please get in touch with us now: sales@eresourceinfotech.com
In a short span, our clients will be able to experience our CRM Cloud application’s lead-attracting capabilities. In a month, the number of inbound leads will rise by 25 to 30 percent after you begin using this CRM Cloud tool. The application’s demand-generating capabilities, such as the live chat widget and inquiry forms, are crucial in drawing in additional leads. Additionally, the system can determine how many of the leads could become actual, paying clients and where the lead originated. Enjoy better Sales forecasting using sales data analytics Future sales forecasting is a crucial component of any CRM tool, and the resource CRM application has placed particular emphasis on this area. You may now quickly compile data regarding your upcoming sales as well as the contributions of each sales manager. Top clients would be highlighted, simple period comparisons would be provided, and your return on investment would be computed by the system. Since the system is completely customizable to meet the needs of each client, reports may be generated to analyze sales trends and apply any CRM feature to a specific pipeline. Additionally, all routine reports are accessible by default. Read also – Rental Management ERP Software The eresource CRM Cloud’s sales funnels and pipelines help enhance the sales process Improving the sales process and conversion rate is simple when you can visualize your sales funnel and pipeline. Using an eresource CRM Cloud program, you can automatically monitor each stage of the sales pipeline and each step of the sales funnel. Our CRM system’s sales funnel and pipeline analysis capabilities will highlight any bottlenecks and potential areas for growth as you generate an increasing amount of sales pipeline. Your operations’ development will be readily apparent, as will the real-time CRM report’s improvement. Features for calendars, appointments, and bookings are crucial You can plan calls, meetings, visits, and reservations for resources like rooms, furniture, and equipment using the built-in calendar in eresource CRM Cloud. While group calendars are useful for planning projects or marketing campaigns involving several participants, there are calendars available to assist you in managing manager activities. Video calls and a chat window are two new features added to calendars. This feature can be utilized for internal sales team communications as well as for contact with external parties like clients. Handle invoices and quotes automatically You can send quotes and invoices right to the client by using this CRM. The accounting module that has been connected with eresource CRM Cloud synchronizes with the invoices that are sent. The system can keep track of which bills have been paid and which have not once the payments are received. Up until the payment is finished, automated reminders for past-due invoices can be sent. Triggers can be used to create invoices automatically. A useful system for managing sales teams Effective management of the sales staff is necessary for businesses to build a solid sales history. Managing a sales staff is made simple with our CRM software. One benefit of the eresource CRM Cloud system is that it automatically assigns new clients and inbound leads to various managers. Additionally, management activity reports can be generated to see the activities of each person. Additionally, when the consumer calls, they are immediately put through to the manager who has been assigned to deal with that specific customer. HR tools, work-time tracking, online meetings and briefings, daily to-do lists, and sales planning are some of the other features of sales team management capabilities. Read also – ERP Software for the Construction Industry E-commerce features simplify sales administration Customers will be able to order products online, pay for them, and have them deliver or picked up using this e-commerce-enabled CRM application. The CRM will automatically update in real-time with all the events related to the online process, such as updates and status changes, and can be utilized for automated notifications. Customers can access all e-commerce features with the eresource CRM Cloud application. Also Read – ERP Software in India Obtain a complete 360-degree client view When using CRM software, having a customer lifecycle management tool is essential. It is simple to determine a customer’s lifetime value, acquisition expenses, and many other important indicators when you use the eresource CRM Cloud program. The system will assist you in seeing all of the company’s transactions and interactions in one location. Your sales managers will always have access to a 360-degree client view and all the important details they want thanks to the system. Read also – ERP Software for Manufacturing Industry For more information on eresource CRM Cloud and a LIVE DEMO, please get in touch with now – sales@eresourceinfotech.com
Everything has changed thanks to CRM and the cloud computing revolution. The shift from on-premises CRM software to cloud-based software is arguably the biggest recent advancement in CRM systems. Enterprises throughout the globe are seeing the advantages of migrating data, software, and services into a safe online space now that they are not required to install software on hundreds or thousands of desktop PCs and mobile devices. Cut expenses Cloud-based eresource CRM implementation can be quick and simple. Version control and scheduling hassles are eliminated, and no additional hardware needs to be installed for this cloud-based system, which lowers IT expenses. This cloud-based CRM software is priced according to the functionality you require and the quantity of users that access the system. In terms of capital expenditure, this may be very economical. It is also incredibly flexible, allowing you to expand and hire more staff as your company expands. eresource CRM offers flexibility in terms of functionality as well; you won’t be charged for any capabilities that you won’t use. Read Also – ERP Software in India Operate remotely Every user always has access to the same data thanks to cloud-based eresource CRM software. While on the road, your sales professionals have the ability to access and update data promptly following meetings, as well as work remotely. From the sales staff to the customer service personnel, everyone who needs it may access the same information. The eresource Cloud-based CRM software provides you: 1. Quicker setup 2. Updates for software automatically 3. Scalability and affordability 4. The flexibility to work on any device and from any location 5. Enhanced cooperation No matter the size of your company, eresource provides an easy-to-use, cutting-edge cloud-based CRM system. It has an abundance of CRM features that increase workflow, insight into the pipeline, and productivity to assist your teams optimize income. Your sales staff won’t be left behind in the field, thanks to eresource CRM’s user-friendly mobile app, which synchronizes with the desktop experience. Additionally, eresource CRM has sales prospecting features that leverage the unexplored market of huge sales professionals. This CRM software helps businesses of all kinds find prospects and build focused lists with vetted, reliable, and accurate information. All in all, fewer pulling teeth are required thanks to the user-friendly and adaptable interface: with eresource CRM your staff can rapidly become proficient with all the potent sales CRM capabilities. Read also – ERP for Construction in UAE Here are some ways that a CRM system might benefit your company:- Boost the profitability of your business Implementing CRM platforms has been demonstrated to yield tangible outcomes, such as increases in profitability. Determine and classify leads You may quickly and simply find new leads, add them, and precisely categorize them with the aid of this CRM system. Sales may select possibilities that will close deals by concentrating on the proper leads, and marketing can identify leads that require additional nurturing to transform them into quality leads. Sales and marketing can concentrate their attention and resources on the correct clients if they have access to comprehensive, precise, centrally maintained data about clients and prospects. Also Read – Project Accounting Software Boost recommendations from current clients Gaining a deeper understanding of your clientele can help you spot up-selling and cross-selling opportunities and increase the likelihood that you will earn new business from current clients. Enhanced visibility will enable you to maintain client satisfaction through improved service. Provide superior client service Customers of today need prompt and individualized assistance on the 24/7/365 method. You may offer your clients the superior service they desire with the aid of this CRM system. In order to provide consumers with the assistance they require as soon as possible, your agents may easily view the products that they have ordered and obtain a history of every conversation. Enhance goods and offerings Cloud-based eresource CRM system will compile data from a wide range of sources both inside and outside of your company. This provides you with previously unheard-of insights into the opinions and feelings of your clients on your business, enabling you to enhance your offerings, anticipate issues before they arise, and pinpoint weaknesses. Read also – ERP for Plastic Manufacturing For more details and a live demo of the product please get in touch with us now: info@eresourceinfotech.com or Register now for a Free Demo!
Since CRM software is the largest and fastest-growing area of enterprise application software, its significance is only growing. According to surveys in the coming years, the application is showing tremendous growth in every business segment. If you want your organization to survive, you need to have a customer-centric future strategy supported by the appropriate technology. You have goals for profitability, business objectives, and sales. However, it can be challenging to find accurate, up-to-date information about your development. How can you turn the numerous data streams coming from social media monitoring, sales, customer support, and marketing into actionable business intelligence? Also Read – ERP Software in Nigeria The answer is eresource CRM software. You can get a comprehensive picture of your customers with this CRM system. Everything is available to you in one location: a straightforward, customizable dashboard that provides information on a customer’s past interactions with you, the progress of their orders, any unresolved customer support issues, and more. With a CRM system like eresource CRM, marketers may better understand the sales or prospect funnel, manage and optimize campaigns, and lead journeys using data, which simplifies and improves forecasting. eresource CRM enables every opportunity and lead will be readily visible to you, providing a clear route from inquiry to sales. By integrating this CRM software into every aspect of your business, from supply chain management to customer services to finance, you may reap significant productivity benefits and transform your entire organization into a customer-centric one. This makes it possible to guarantee that business procedures and innovation cycles prioritize the needs of the client. Why do businesses need to use eresource CRM? By arranging client and prospect information in a way that helps you forge stronger bonds with them and expand your business more quickly, eresource CRM software helps you locate new customers, win their business, and keep them satisfied. This CRM system begins by gathering data from various sources and channels. Additionally, it might automatically draw in other data, including the most recent news about the company’s activities, and it can keep private information, like a client’s communication preferences. This data is organized by this CRM tool to provide you with an all-inclusive record of people and businesses, enabling you to gain a deeper understanding of your relationship over time. Also Read – Project Accounting Software Here’s how the CRM system can add value to your business Why it is not advisable to run a business without CRM? Less time for anything else implies more administrative work. An engaged sales force can produce a deluge of information. While out on the road, representatives speak with clients, meet potential clients, and gather important information. Unfortunately, a lot of the time, this information is lost in handwritten notes, laptops, or the minds of your sales staff. It is possible for meetings to be overlooked, for details to be forgotten, and for the process of setting consumer priorities to devolve into conjecture rather than careful analysis grounded in reality. And if a crucial salesperson leaves, it might all get worse. However, without CRM, all your sales procedures suffer. Aside from social media, your customers might reach out to you by phone, email, or other channels with inquiries, purchase follow-ups, or concerns. In the absence of a unified platform for customer interactions like eresource CRM, messages may get lost or overlooked in the deluge of data, which could result in a delayed or inadequate response. Moreover, the difficulty lies in interpreting all of this data, even if it is correctly gathered. Extracting intelligence can be challenging. Report writing can be challenging, and it can cost you valuable selling time. Lack of oversight can lead to a lack of accountability from the team, but managers can also lose track of what their teams are doing and thus be unable to provide the appropriate support when needed. Over and above additional business tools that support the development of client connections can be integrated with this CRM platform. In order to give you a complete 360-degree perspective of your customer, eresource CRM software is more open and can interact with your preferred business tools, like document signing, accounting and billing, and surveys. Also Read – Rental ERP Software Key features in eresource CRM: For more details and a live demo please get in touch with us now. Email us at info@eresourceinfotech.com to get a FREE DEMO today!
