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Digitizing Port-to-Inland Corridor Transport

A Port Logistics Operator Managing 550+ Vehicles and Depot Movements

Construction ERP Software in Nigeria

Summary

A Southern African transport operator needed to improve visibility, accountability, and customer confidence across port-to-inland corridor logistics. By implementing eresource Transportation ERP, the company digitized depot inventory tracking, consignment control, and SLA reporting, enabling real-time stock visibility, fewer delivery disputes, and a more transparent logistics operation.

About

The customer is a port and corridor logistics operator in Mozambique managing bulk and container cargo movements between ports, depots, and inland destinations. Operating a fleet of over 550 vehicles, the company handles high-volume port pickups, depot stock transfers, and time-sensitive inland deliveries in a customer SLA–driven environment.

Modules Implemented

  • SLA & Customer Reporting

  • Depot Inventory Ownership Tracking

  • Consignment & Trip Control

  • Port & Depot Movement Management

The Results

  • 100%

    real-time depot stock visibility

  • 25%

    reduction in delivery-related disputes

  • 100%

    Improved customer trust and contract renewals

Challenge for the Customer

The customer faced recurring delivery disputes and customer dissatisfaction due to manual depot inventory tracking and paper-based consignment documentation. The absence of real-time stock visibility and structured SLA reporting made it difficult to validate delivery timelines, ownership movements, and service performance across the port-to-inland corridor.

How eresource ERP helps

eresource Transportation ERP centralized port operations, depot inventory, and corridor transport workflows into a single system. The platform enabled real-time tracking of depot stock ownership, automated consignment and trip control, and introduced SLA-based customer reporting. This improved operational transparency and strengthened accountability across all logistics touchpoints.

Difference between other ERPs and eresource ERP implementation

Unlike generic ERP systems that lack corridor and depot-level logistics depth, eresource ERP is designed for transport operations involving ports, depots, and inland distribution. The implementation focused on ownership tracking, consignment accuracy, and SLA visibility rather than basic transaction recording. This ensured faster adoption, reduced disputes, and measurable improvements in customer confidence without complex customization.

Outcome

The company established a transparent, accountable, and scalable port-to-inland corridor logistics operation. Real-time visibility, reduced disputes, and structured customer reporting improved service reliability and positioned the organization for sustained growth and long-term contract retention.

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