What are the necessary skills, knowledge and attitude an ERP manager should have?
An ERP Manager must have the ability to exercise overall day-to-day control of project leaders and the resources of the program, balancing the needs for program success with the skills and capabilities of the staff. He should also be a good communicator and must interact regularly and comfortably across various departments — from individual to the ERP Management Team level in order to negotiate solutions that foster strong relationships and continued success of the project.
The ERP Manager is responsible for the development of an effective planning process, for the creation of an integrated project schedule that encompasses all aspects for the ERP Program and for the actual execution in conformance to plans and the continuing update and adjustment of plans and execution to fit changing circumstances.
Implement and lead an effective project change management process that pro-actively identifies project changes and incorporates an appropriate impact analysis and approval for such changes across the ERP program team. He is responsible for creating and maintaining a monthly financial management process that incorporates actual financial performance to forecasted performance and justifies all variances; accurately forecasts expenditures in alignment with the project budget and supports the budgeting process throughout the project lifecycle. He also must follow the company’s financial processes and policies.
Actively directs the development and maintenance of plans, practices and assignments to identify, quantify and contain the occurrence and potential impact of risks and risk events on the execution of a program and its likelihood of success.
An ERP Manager is responsible for making timely, effective decision at the project level and communicating those decisions both up and down the program structure, while approaching needed decisions in a logical and thoughtful manner and weighing conflicting information.
Leadership quality including the ability to motivate, inspire, counsel and facilitate individuals and teams to take responsibility and accountability for the goals will be an added advantage.