What are the functions of ERP project management team?
The project management team is responsible for conducting the scheduled work, administering the project, communicating with the in-house team and the consultants.
The team members should monitor the implementation team’s progress, assess the amount and quality of the contribution of the team members – both in-house and consultants – and resolve the issues that exist. Since the project management team has the project manager, the consultant team’s head, the vendor team’s head and the work team leaders, most problems could be resolved at this level. If any problems cannot be resolved at this level, then the project manager will escalate it to the executive committee for resolution.
The project management team should also ensure that the company personnel and the consultants are working together as a team and that there is full co-operation between the two groups. They are also responsible for ensuring that the consultants are transferring their knowledge to the in-house team and all the documentation is done properly. The project management team should make sure that even after the external consultants and vendor representatives leave the system will run smoothly.